The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy Comfort
“The room was wonderfully cozy and impeccably clean, offering a relaxing atmosphere for a perfect stay.” view full review
Spotless Bathroom
“The bathroom was not only clean but also well-stocked with high-quality toiletries, making my experience very pleasant.” view full review
Delicious Pastries
“The coffee machine and selection of pastries available were delightful and added a special touch to my mornings.” view full review
Smart TV Fun
“The smart TV function provided great entertainment options, enhancing our relaxation during the stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Services
Valet parking
Room service
Laundry
Tours/Ticket assistance
Shops/Commercial services
Dining
In-room breakfast
Bar/ Lounge area
Children
Cots
Babysitting/Child services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Via S. Caterina Da Siena 11,
Florence,
Italy,
50123,
Tuscany
Map view
street view
Via S. Caterina Da Siena 11,
Florence,
Italy,
50123,
Tuscany
City landmarks
Museum
Gallerie Degli Uffizi
1.2
km
Bridge
Ponte Vecchio
1.0
km
Square
Piazza del Duomo
910 m
Church
Cathedral of Santa Maria del Fiore
1.0
km
Museum
Galleria dell'Accademia
1.2
km
Square
Piazzale Michelangelo
2.0
km
Square
Piazza della Signoria
1.2
km
Museum
Palazzo Vecchio
1.2
km
Market
Mercato Centrale
750 m
Museum
Pitti Palace
1.4
km
Landmark
Campanile di Giotto
920 m
Church
Basilica of Santa Croce in Florence
1.8
km
Piazza Dei Pitti 1
The Boboli Gardens
1.7
km
Museum
Strozzi Palace
680 m
Museum
Riccardi Medici Palace
870 m
Museum
Museum of Opera of Saint Maria of Fiore
940 m
Museum
San Marco Museum
1.3
km
Museum
Bargello National Museum
1.3
km
Museum
Museo Galileo
1.3
km
Church
Battistero di San Giovanni
840 m
Square
Piazza della Repubblica
830 m
Museum
Medici Chapel
680 m
Church
Church and Museum of Orsanmichele
1.0
km
Church
Brunelleschi's Dome
990 m
Museum
Leonardo da Vinci Interactive Museum
1.2
km
Piazza della Signoria
Loggia dei Lanzi
1.2
km
Nearby
Church
Basilica of Santa Maria Novella
330 m
Church
Ognissanti Church
420 m
Event hall
Palazzo Degli Affari
460 m
Restaurants
Chianineria Trattoria dall'Oste
110 m
Via De' Cerchi 40/R Via Alamanni 3/5 R Firenze
La Grotta di Leo
70 m
Via della Scala 41/43/R
Antica Trattoria Il Giardino
90 m
Via della Scala 61/R Incrocio Con Via Dell'albero
Tino Caffe
90 m
Via della Scala 55r
Ristorante Belcore
90 m
Via Dell'Albero 28/30 Stazione SMN
Fratelli Cuore
180 m
Piazza Stazione Stazione Santa Maria Novella
Tosukana Sushi Restaurant
140 m
Via Dell'Albero 7/r
Trattoria Dall'Oste
240 m
29R Via Luigi Alamanni
Su Guan
150 m
Via della Scala 22r
Ristorante Benedicta
190 m
Via Benedetta 12R
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
clean rooms
friendly staff
noisy air conditioning
value for money
8.0/10
Great
Rooms
7.7
Location
9.0
Service
8.7
Dining
7.5
Guest reviews
8.0/10
based on 21 reviews
9.3
9.3/10 based on 679 reviews
Pete
United Kingdom,
April
2024
8.2/10
The hotel's location is fantastic, right next to the train station, making it convenient for travelers. The rooms were clean and comfortable, although a bit lacking in natural light. The service from the staff was friendly and helpful. The dining options, while sufficient, could use more variety. The facilities were adequate for a comfortable stay.
Rooms
8.0
My room, although lacking natural light, was spotlessly clean and comfortable for my stay.
Service
9.0
The staff members were really fun and pleasant, attending to all our needs with a smile.
Location
10.0
The location was perfect, right next to the train station and within easy reach of main attractions.
Dining
7.0
The dining options were sufficient, but I would have appreciated more variety and faster restocking.
Facilities
7.0
The hotel facilities met my basic needs for a comfortable stay.
Chuck
United States,
April
2024
8.4/10
I had a pleasant stay at the hotel. The rooms are not the biggest but perfect for a couple, and the big bed was nice. However, being next to the street meant I was woken early every morning by the noise of supplies being restocked. The service was top-notch, and the location near the Florence main station was fantastic. The dining experience was handy, but the internet was a bit glitchy. Overall, a great place to stay with a few minor downsides.
Rooms
8.0
The rooms fit perfectly for a couple, and the big bed was very nice.
Service
9.0
The staff at the counter were very friendly and professional.
Location
10.0
The location is fantastic, right beside the Florence main station.
Dining
7.0
The dining was very handy, but the internet was a bit glitchy.
Facilities
8.0
The hotel offers all the necessary commercial services for a comfortable stay.
Cornelius
United States,
March
2024
8.4/10
I was pleasantly surprised by this hotel. The rooms, despite being on the ground floor, are small but very comfortable, perfectly climatized, with generous bathrooms, and very well-equipped. The staff at reception was a bit rude, but the service, especially during breakfast, was extremely helpful and polite. The location is unbeatable, right next to the train station and in the city center. The dining experience could be improved, but overall, a good value for money.
Rooms
8.0
The rooms are small but very comfortable, perfectly climatized, and with generous bathrooms and very well-equipped.
Service
9.0
The service, particularly during breakfast, was extremely helpful and polite.
Location
10.0
The location is unbeatable, right next to the train station and in the city center.
Dining
7.0
The dining experience could be improved, as the breakfast options were limited.
Facilities
8.0
The hotel offers good facilities to ensure a comfortable stay.
Cecil
United Kingdom,
February
2024
8.4/10
My stay at the hotel was just what we needed. The room was clean, silent, and so comfortable before my check-in. The staff was very helpful and kind. The location was right across Firenze SMN, which was very convenient. The dining experience was good with lots of choices from a buffet. Overall, a pleasant stay with a few minor drawbacks.
Rooms
9.0
The room was clean, silent, and so comfortable before my check-in.
Service
9.0
The staff was very helpful and kind, especially Nicola.
Location
8.0
The location was right across Firenze SMN, which was very convenient.
Dining
8.0
The dining experience was good with lots of choice from a buffet.
Facilities
8.0
The facilities were modern and well-maintained.
clean rooms
noisy air conditioning
Lou
United States,
January
2024
7.6/10
My stay at the hotel was a mix of positives and negatives. The rooms were a bit dark but had a nice touch with free water in the mini-bar, which was a relief during the heatwave. However, there was a moldy smell that affected the overall comfort. The service was top-notch, with the housekeeping staff being incredibly helpful and welcoming. The location was convenient, close to the central station, despite some safety concerns at night. Overall, a decent stay with a few areas for improvement.
Rooms
6.0
The rooms were quite dark but had the bonus of complimentary water in the mini-bar, a rare find in the scorching 38-degree heatwave. However, there was a noticeable moldy smell lingering.
Service
9.0
The service was amazing, with friendly and welcoming staff, especially the housekeeping team. They were very helpful throughout my stay.
Location
7.0
The hotel's location was convenient, close to the central station, but I had some doubts about safety after dark. Although the breakfast area was spread out, the proximity to the Santa Maria Dome made up for it with just a short 10-minute walk.
Dining
8.0
The dining experience was great, offering a wide selection of delicious food greeted by the sunshine named Jamila. The tray full of tasty treats was definitely worth the price.
Facilities
The facilities were fine, meeting the basic needs of a traveler. However, there are areas that could be improved for a more enjoyable stay.
John
United Kingdom,
December
2023
7.6/10
The hotel was great for its convenient charging plug at each bed and being adequate for a family of four. The rooms were a bit small for big luggages but worked well for us. The service was really nice and hospitable, offering assistance even after check-out. The location was perfect for easy access to transportation hubs and exploring Florence. The dining experience, unfortunately, lacked food quality and variety.
Rooms
8.0
The room was just right for our family of four, with convenient charging plugs at each bed.
Service
9.0
The hotel staff was incredibly friendly and helpful, going above and beyond to assist us.
Location
9.0
The location was perfect for reaching the train station and city center easily.
Dining
5.0
The dining options were quite poor in quality and variety.
Facilities
7.0
The facilities were adequate for our needs during the stay.
Scott
United Kingdom,
December
2023
8.6/10
My stay at the hotel was wonderful. The rooms were ideal, making our last days in Firenze absolutely perfect. Although on the smaller side, my room was very clean. The hotel is very close to the train station and perfect for a city trip in Florence.
Rooms
8.0
The rooms were not very big but very clean.
Service
9.0
The staff was very warm and accommodating, providing us with helpful information about Firence.
Location
9.0
Dining
9.0
The breakfast was one of the best I have ever had in a hotel in Italy, worth paying extra for it.
Facilities
8.0
The hotel had good facilities for a comfortable stay.
clean
small rooms
Martin
United Kingdom,
December
2023
8.4/10
My stay at the hotel was a mix of positives and negatives. The rooms, after being moved to a clean and comfortable one, were great, but the initial dustiness in the hypoallergenic room was a letdown. The service, especially from Giada, was fantastic, although some areas like room service and laundry could use improvements. The location was very convenient, close to the train station and with easy access to city attractions, but the breakfast setup was a bit cumbersome with food spread across multiple tables. The dining experience, with a variety of delicious items, stood out, making it one of the best breakfasts I've had. Overall, good value for money but with some room for enhancement in certain areas.
Rooms
8.0
The rooms, once moved to a different one, were clean and comfortable.
Service
9.0
The staff, especially Giada, was very friendly and helpful.
Location
9.0
The location was very convenient, close to the train station and local attractions.
Dining
9.0
The dining experience was something special with a wide variety of delicious items.
Facilities
7.0
The facilities were satisfactory but could use some improvements.
Great location
Dustiness in room
Rick
United States,
November
2023
8.8/10
My stay at the hotel was absolutely ideal, making my last days in Firenze more than perfect. The rooms were comfortable, with each bed equipped with a convenient charging plug, although the window was frosted over, limiting natural light and views. The service was exceptionally kind and helpful, especially the staff at breakfast and reception. The location was superb, just a short walk from the train station, and the Carrefour supermarket nearby was very convenient. The dining experience was top-notch, offering a great selection for breakfast. Overall, a wonderful experience with a few minor drawbacks.
Rooms
8.0
The rooms were comfortable despite the frosted-over window.
Service
9.0
The service was incredibly kind and responsive.
Location
9.0
The hotel's location was ideal, close to the train station and with a supermarket nearby.
Dining
9.0
The dining experience was delightful, with a good breakfast selection.
Facilities
9.0
The hotel offered a range of amenities and services to make the stay very comfortable.
George
United Kingdom,
October
2023
7.4/10
My stay at the hotel was a mixed experience. The room was small and had thin walls, but the location near downtown and close to the train station was convenient. The service was exceptional, with friendly staff who offered helpful recommendations. The dining options were good, with a varied selection, but the facilities could use some improvement.
Rooms
5.0
I stayed in a single occupancy room that was possibly the smallest I have ever slept in. The walls were paper-thin.
Service
9.0
The staff were friendly and kept our bags after checkout. They were knowledgeable and provided helpful directions and suggestions.
Location
8.0
The hotel is right next to the train station, which is convenient for transportation. It's located near downtown, making it easy to explore the city.
Dining
8.0
The dining experience was satisfying with a tray full of delicious food including pastries, bread, yogurt, and more. Upon request, they also offered cakes and boiled eggs.
Facilities
7.0
The hotel facilities were decent, but could be improved to enhance the overall experience.
Tommy
United Kingdom,
September
2023
7.6/10
I had a wonderful stay at the hotel with its convenient location next to the train station and cozy rooms facing the street, making it comfortable. The service was a mix of helpfulness and lack of enthusiasm. The dining experience left something to be desired, but the location was brilliant for exploring Florence.
Rooms
8.0
My room was facing out to the street, which added to the comfort of my stay
Service
7.0
The service was a bit indifferent, not showing much interest in guests, but at the same time was helpful with any questions or requests
Location
9.0
The hotel is right next to the train station, making it very convenient for travelers. It's also close to all the main attractions in Florence
Dining
6.0
The dining experience was not up to my expectations but the food quality was good
Facilities
John
United Kingdom,
September
2023
8.0/10
The hotel had clean, comfy rooms that were just what I needed after a day of sightseeing, but they lacked good soundproofing. The service was professional and very helpful. The location was convenient, being just a short walk from the train station and famous attractions. The dining options were nice but a bit pricey. Overall, it was a pleasant stay with a few minor drawbacks.
Rooms
8.0
The rooms were a nice size, comfy, and clean, exactly what was needed after a full day of sightseeing.
Service
9.0
The staff was really professional and helpful, making my stay more enjoyable.
Location
9.0
The hotel is conveniently located just five minutes from the train station and ten minutes from tourist attractions.
Dining
7.0
The dining experience was nice, but the prices were a little high for what was offered.
Facilities
7.0
The facilities met my needs during the stay, but nothing extraordinary was offered.
Mark
United Kingdom,
August
2023
8.8/10
The hotel is conveniently located just 7 minutes from the Duomo, offering clean and spacious rooms that meet expectations. The service, particularly the morning shift staff, is very pleasant and helpful. The location is superb for sightseeing in Florence, within walking distance of key attractions. The dining experience, though decent, could offer more variety. Overall, a value-for-money stay with great proximity to the Mall outlet store.
Rooms
8.0
The rooms were clean and met expectations, with a size bigger than average in Italy, though a bit small by American standards.
Service
9.0
The staff, especially at reception, was very friendly and accommodating.
Location
10.0
The hotel's location is the best, offering comfortable accommodation close to key attractions and right beside the Mall outlet store pickup point.
Dining
8.0
The dining options were tasty, including a good variety of cold meats, cheeses, pastries, and fresh fruits, though additional options would enhance the experience.
Facilities
The hotel offers a range of facilities ensuring a good stay in Florence.
Christopher
United Kingdom,
August
2023
8.6/10
The hotel is situated just above the tram stop, making it convenient for transportation. The rooms were very clean and well-equipped, though some minor issues were noticed before check-in. The service provided by the hotel manager and staff from the night and morning shifts was exceptional, with a good breakfast served every morning. The location is perfect for exploring the city, close to the train station and within walking distance of the city center. The dining experience offered a wide selection of delicious items, one of the best breakfasts I've had in a hotel. Overall, a convenient and comfortable stay.
Rooms
8.0
The rooms were very clean and well-equipped, but some minor issues were noticed before check-in.
Service
9.0
The service provided by the hotel manager and staff from the night and morning shifts was exceptional, with a good breakfast.
Location
9.0
The hotel's location is perfect for exploring the city, close to the train station and within walking distance of the city center.
Dining
9.0
The dining experience offered a wide selection of delicious items, one of the best breakfasts I've had in a hotel.
Facilities
8.0
The hotel offers convenient facilities for a comfortable stay.
Robert
United Kingdom,
August
2023
7.6/10
I loved my stay at this hotel! The room was clean and cozy with a large comfy bed and excellent shower. The staff was very kind and helpful throughout my visit. The location was superb, just minutes away from all the attractions. The dining experience was average but nothing to write home about. Overall, a perfect place to stay and explore Florence.
Rooms
8.0
The room was exactly like the pictures, tidy, and had a large comfortable double bed. The minibar, kettle with coffee and tea, and spotless shower were great features. However, I was woken early every morning by the sound of employees chatting and stocking up supplies.
Service
7.0
The service was impeccable despite not always being greeted with a smile. The room service and other commercial services were very convenient. I would definitely consider staying here again.
Location
9.0
The location was brilliant, just a short walk from all the main sites, close to the train station, and surrounded by great bars and restaurants. However, the lower quality windows that didn't close properly were a bit of a downside.
Dining
6.0
The dining experience was satisfactory with a simple breakfast in a paper bag. It was okay but not as exciting as anticipated. However, I would still highly recommend this hotel for its other great features.
Facilities
8.0
The hotel facilities were good, allowing for a comfortable stay. However, not much emphasis was put on the dining experience within the hotel.